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The Rental Living Annual Conference brings together the most influential and diverse voices shaping the future of the Rental Living sector.


From investors and developers to operators, advisors, and policy experts, our speakers are sector leaders driving innovation, accountability, and growth.

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Group booking discounts available

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Bring your team to the Strategic Rental Living Annual Conference for a day of learning, connection, and development.听

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Enjoy at 10% discount on group booking of 3 鈥� 9 tickets

Enjoy a 20% discount on group booking of 10 tickets or more*

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*NextGen Pathways group booking discount only available for 10 or more tickets

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Contact听[email protected]听today to make a group bookings

Dr Nero Ughwujabo,
Strategy Adviser
EDI, the King鈥檚 Trust
Honor Barratt,
Birchgrove听
Ed Tinsley,
Amazon
  • Grace Oyebunmi Oyesoro听is Head of Operations at Quintain Living, overseeing the operation of 3,565 homes across eight build-to-rent (BtR) developments at Wembley Park. With over 12 years of experience, she leads the team dedicated to delivering a great customer experience, retention, and financial performance. Prior to joining Quintain Living, Grace held various leadership positions within the residential and commercial property management sectors.

She is especially committed to improving equality, diversity and inclusion within BtR serving as a member of the ARL’s EDI committee, as well as the Ops committee. Additionally, she is an Enterprise Adviser for The Careers & Enterprise Company, supporting careers programs at local schools and colleges. Grace believes in empowering the next generation and creating opportunities for all. Her professional journey over the past decade reflects her dedication to operational excellence and social impact.

  • Brendan Geraghty, CEO of the 黑料专区 (ARL), is a leading strategist in the UK鈥檚 rental living sector. With expertise in Build to Rent (BTR), ESG, and EDI, he champions a 鈥渂rand before building鈥� approach. Brendan played a key role in launching the UK鈥檚 first BTR Code of Practice in 2024. Previously, he held senior roles at Centred Architecture, Optim, and Geraghty Taylor Architects. Since 2022, he has led ARL鈥檚 rebrand and expansion, fostering industry collaborations and delivering key events, including the ARL BTR Conference and Awards, BTR Expo, and thought leadership initiatives on Net Zero Carbon.

  • Ashley听Perry is Acquisitions Director (Multifamily) at Apache Capital and has over 13 years of experience in real estate investment across UK, Ireland, Spain and Canada.听

    In addition to leading new business for the Apache multifamily platforms,听Ashley听holds leadership positions at the 黑料专区 (ARL) as Chair of the Investor & Lender Forum, whilst also chairing the Urban Land Institute (ULI) UK Residential Council.

    Ashley听is responsible for implementing investment strategies for Build to Rent platforms, bringing forward new investment opportunities and driving the growth of the business.

    Apache Capital is a UK-focused, vertically integrated investment manager, developer (with delivery partners) and operator specialising in residential rental real estate. Its unique approach allows it to oversee the full asset lifecycle, from site acquisition and planning to operations and asset management. Apache collaborates with leading development partners to deliver high-quality, scalable housing that meets the needs of diverse renters. With a clear focus on institutional-grade operations, Apache delivers real estate expertise and operational excellence to address housing demand in high-barrier-to-entry markets.

    Apache鈥檚 strategic vision is focused on scaling its platforms and adapting to evolving market dynamics including Single Family Housing, BTR for a wider part of the market, operational innovation through its in-house capability and long-term investment in the rental living sector partnering with institutions for sustainable value creation.

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  • Peter Clark brings over 20 years of knowledge and expertise in risk and compliance, having begun his health and safety career in the print industry before moving into construction, manufacturing, retail, and sports. Since then, he’s become an experienced and well-respected leader, building and leading large teams of consultants, delivering comprehensive fire safety, health and safety, and environmental solutions to clients across diverse industries.

    听Since joining Ark Workplace Risk in 2019 as a senior leader, Peter has focused on creating a benchmark of excellence, earning widespread recognition within the industry. Under his guidance, Ark continues to set new standards for client satisfaction and operational efficiency. In 2024, Peter was appointed Managing Director, a role in which he continues to inspire ambitious growth and a relentless focus on customer excellence and people development. A strong advocate for cultivating a positive and inclusive work culture, Peter champions innovation, collaboration, and a commitment to excellence, ensuring Ark remains the most trusted partner for clients for whom the management of risk, safety and compliance are critical.

  • Stacey Patten is the Head of Residential Investments, Europe at Invesco Real Estate (IRE), where she leads the strategic direction and growth of IRE鈥檚 European residential platform.听 In this role, Stacey is responsible for the performance of a 鈧�3.0 billion+ residential portfolio and identifying new market opportunities across Europe.

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    Stacey brings a decade of investment experience, having launched her career in 2014 and joining Invesco Real Estate in 2019. Prior to relocating to London in 2022, she oversaw a $1.6 billion+ portfolio of residential assets in the United States, with assets concentrated in the San Francisco Bay Area and Pacific Northwest. The portfolio was comprised of over 3,400 units and 50,000 square feet of commercial space. 听听Additionally, Stacey served as the National Co-Head of Invesco Real Estate鈥檚 Associate Training Program, where she was instrumental in onboarding and developing the next generation of investment professionals.

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    Before joining Invesco, Stacey held key roles at PGIM Real Estate, where she managed a $2.0 billion+ multifamily portfolio spanning diverse risk profiles and deal structures across the United States.听 She also spent several years working on PGIM Real Estate鈥檚 Acquisitions team, underwriting $3.5 billion+ of multifamily, office, industrial, retail, hotel, student housing, and mixed-use transactions.

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    Stacey earned a Bachelor of Science in Business Administration with honors from the University of California, Berkeley. During her time at UC Berkeley, she served as President of the Haas School of Business Association, the student government for over 700 undergraduate business majors. 听She is an active leader in the industry, currently serving on the British Property Foundation鈥檚 (BPF) Build-to-Rent Committee and the 黑料专区鈥檚 (ARL) Investor & Lender Committee.听 Stacey is also a member of the Urban Land Institute (ULI) and previously served on the Board of Directors for Berkeley鈥檚 Real Estate Alumni Association (BREAA) and NAIOP鈥檚 Developing Leaders Committee.

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Andrew Teacher,
Lauder Teacher

Nicky Barker,
KKR

  • Iain Murray spearheads Bidwells鈥� Operational Living department across PBSA, Co-living, Build to Rent, Later Living and Retirement.

    Iain is considered a veteran of the living sector adding his current role at Bidwells to his 38-year career. The past projects on his CV are considerable, over 拢8bn of schools and hospitals in the PPP market as a Partner at G&T, the Estates Rationalisation Project for HMNB Clyde (Faslane & Coulport), over 50 care homes both developed and operated, and a strong background in FM including a term as Chair of the Professional Institute for FM the now IWFM and Deputy Chair of Global FM.

    Iain entered the rental living sector over a decade ago founding LIV Consult alongside Graham Bates and the LIV Group before selling the business to Cortland in 2019. Bidwells acquired the Operational Consultancy Team in April this year. The team are known for their knowledge leadership in operational living and Iain is recognised as a subject leader and an accomplished speaker in the industry. He and his team have delivered advice on over 拢6.2bn of assets.

Robin Blacklock,
Dowbrae

  • 听MartinBellinger is known for being a pioneer and industry leader within the residential property market, Martin has a track record exceeding 35 years and has covered all parts of the market 鈥揻rom construction, housing associations, volume house builders, and build-to-rent.

    He has recently co-founded Goodstone Living, partnering with Macquarie to launch a specialist real estate developer and investment manager creating a better way to rent.

    Martin is a longstanding member of the British Property Federation Residential Committee and is probably best known for being a founding partner and shareholder in Essential Living, the UK鈥檚 first institutionally-backed build to rent platform, way back in 2011 when build to rent was in its infancy in the UK.听 With the concept being completely new, there was no real policies specific to it 鈥搉ationally or locally.听 Martin played a leading role in shaping Government policy, cementing political connections at the very highest levels and helping drive forward planning reforms that have since helped define and shape residential investment.

    Skilled in development management, negotiation and town planning, Martin also has extensive experience in advocacy, policy, technology, and crisis management.

  • Sowgol Zarinchang is the Managing Director of Way of Life, a top 3 National Built-to-Rent platform providing bespoke residential lettings and management to a portfolio of over 2,300 homes across the UK. Sowgol ensures that Way of Life provides efficient building management and professional customer services through a multi-skilled team of people.

  • Shaun听Grainger听is a seasoned professional with over two decades of experience in the Banking and Insurance sectors, specialising in serving Real Estate clients and their advisors. As Residential Director within the Real Estate Practice,听Shaun听brings deep expertise across Build to Rent (BTR), Purpose-Built Student Accommodation (PBSA), and Integrated Retirement Community portfolios. His work spans the full lifecycle of residential developments鈥攆rom construction and development through to ongoing property insurance.听Shaun听has a strong understanding of lender and funder requirements, having worked closely with institutional investors in the residential development space. His strategic insight and technical knowledge make him a trusted advisor in navigating the complexities of residential real estate investment and risk management

  • Wyn Evans听is a co-founder and Director of Shared Voice, the only communications agency in the built environment focused on engaging supportive audiences.

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    He has over thirty years鈥� experience of working in political campaigning and corporate communications, predominantly on high profile property and infrastructure projects, having worked for a range of developers, investors, airport operators and local authorities.

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    He is a regular speaker at property and built environment conferences where he has built up a reputation for challenging the traditional community engagement model and embracing more innovative and robust methods of engagement.

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Carlos P茅rez-Lanzac,
Vitur Summit

  • Todd Marler is Senior Director of Operations for Greystar, where he oversees our portfolio of multifamily communities in the UK ranging from pre-development to stabilized assets. In this role, Todd is responsible for all aspects of property operations across Greystar-owned and third-party managed assets in the UK and Ireland.听听

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    Prior to moving to the UK,听Todd was with Greystar in the San Francisco region charged with operations oversight of 7,000 units including lease ups, value add renovations听and stabilized properties. Todd has extensive multifamily experience,听spanning听20听years across both the US and UK markets, and he is focused on growing our Greystar platform with a strategic oversight of the听third-party听expansion.听听

Honor Barratt,
Birchgrove听

Dr Nero Ughwujabo, Strategy Adviser 鈥� EDI,
the King鈥檚 Trust

  • Stephanie Smith joined Muse in 2025 and is focused on amplifying the impact and accelerating the delivery of new homes across the UK. She supports each of Muse鈥檚 regional offices and works closely with local teams and public sector partners.

    With over two decades of experience in the residential and mixed-use sector, Stephanie has built her career across the UK, European, and US markets. Prior to joining Muse, she was:

    • Head of Group Strategy at APO Group, where she provided strategic advice for residential assets, including guidance on investments and acquisitions, and supported the design process with a strong focus on ESG and social impact.
    • Director of Residential Operations at Invesco EMEA, concentrating on the strategic expansion of its European living sector markets.

    Stephanie is a prominent leader in the living sector and serves on the Joint Education Task Force for both The Property Institute (TPI) and the 黑料专区 (ARL). She has contributed to:

    • The Build-to-Rent (BTR) Best Practice Guide
    • The BTR Certification Programmes

    She also chairs the Equity, Diversity and Inclusion Committee for the ARL and was recently appointed to its Board.

Rebecca Taylor is the Managing Director of Long Harbour鈥檚 Multifamily business overseeing investment, development, operations and the senior leadership team. Since joining Long Harbour in 2015, Rebecca has deployed over 拢1bn of equity and leads on the LHMF JV which is a 拢1.5bn partnership with PSP Investments and OTPP.

Rebecca has over 18 years鈥� experience in development and investment having worked in projects in Australia, UK, Ireland and UAE. Prior to joining Long Harbour, Rebecca spent eight years at Laing O鈥橰ourke working in their property and investment team, projects included their offsite housing solution and a number of PFI/PPP deals. She holds an undergraduate degree in Nuclear Medicine from the University of Sydney and a Masters in Property Investment. She is the Chair of the BPF BTR Committee, is the Co-Chair of the UKAA Midlands Hub.

Josie Baum holds a BA in Land Economy from Cambridge University and MSc in Urban Planning from Columbia University in New York. This, combined with experience at the Urban Land Institute and as a consultant to FTSE 100 companies, established her passion and expertise in building new commercial models for our built environment to tackle social issues in the heart of our neighbourhoods. Josie co-founded ARC Club as the first retail workspace brand to supercharge under-used ground floors in residential assets for investors, residents and whole communities. Josie leads on the new Club pipeline and strategy for ARC Club.

Merilee Karr is the CEO and Founder of UnderTheDoormat Group 鈥� an award-winning prop-tech company, recognised by JP Morgan as one of the top Female Powered Businesses in the UK. 听

UnderTheDoormat Group has three pillars. TrustedStays, an industry platform for accredited flexible and short-term accommodation with unique access to corporate bookings via the GDS.听 Hospiria, an integrated SaaS technology that simplifies distribution and operations of short-term rentals and, Veeve a 鈥渄istributed hotel鈥�, offering an end-to-end service for professionally managed flexible rentals.听

As the elected Chair for the UK industry body, the Short-Term Accommodation Association (STAA) she regularly speaks on behalf of the sector with UK and EU government.听 She is an industry spokesperson on the BBC, Sky News, the Times, Guardian, Which?, Huffington Post and Skift. She sits on the Global Advisory Council for Expedia Group and has received awards from Estates Gazette, European Builtworld and Travolution.

Having spent the first 13 years of her career in global roles at Shell, Merilee鈥檚 passion is helping professionalise and grow this emerging industry in the most responsible way.听 8 years on, UnderTheDoormat Group has been recognised by Skift as one of the top companies globally shaping the future of short-term rentals.听

Chris Scott,听
Muse Places

Alastair Mullens joined CWG in 2018 to establish the group鈥檚 Build-to-Rent platform, Vertus. He now oversees all the residential functions at Canary Wharf. This includes, Vertus鈥檚 day-to day activities, the groups residential leasehold management arm, Canary Wharf Residential Management Limited and the residential sales function.

Prior to this he spent nine years with Hamptons International & Countrywide Group based in London and Hong Kong, working across residential management, leasing, and development. In his final role at Countrywide as National Director of Corporate PRS & BTR, he oversaw the successful delivery of the group鈥檚 operational management platform which included the delivery of The Cargo Building, Liverpool and Pomona Wharf, Manchester.

Dr. Catalina Ionita is a Senior Architect at Chapman Taylor with over 11 years of experience specialising in residential and mixed-use large-scale developments across the UK and internationally. Her work is driven by a strong passion for placemaking and creating vibrant, sustainable communities in urban settings.

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Catalina has extensive expertise across all project stages, from initial concept design to construction delivery, and her portfolio spans diverse project types, including large-scale residential developments, masterplans, office buildings, and listed building restorations.

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In addition to her professional role, Catalina serves as a Women in Property North West committee member, where she holds a strategic position as Inclusion Champion, advocating for equity, diversity, and inclusion in the industry. She also shares her expertise with future architects and urban designers as a lecturer for the Master of Architecture and Urban Design program at the Manchester School of Architecture.听

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In 2024, Catalina completed a PhD in Urban Activation and Placemaking at Sheffield Hallam University, further cementing her academic and professional focus on creating inclusive and engaging spaces.听

John Badman is a Residential Leader for Gensler鈥檚 Europe region, who is driven by a passion for making the home an integrated part of wider mixed-use neighbourhoods throughout our towns and cities. With over 20 years of experience designing thousands of homes across the U.K. and Europe, John strives to enhance the inherent value and rich experience of living spaces and infuse them with the latest residential design trends, recognising their place within our lifestyle ecosystems. John鈥檚 expertise as both an architect and designer centres on crafting captivating narratives within spaces and places, helping him to deliver tangible value to clients and end-users in our rapidly evolving world. He is an industry leader in the Build-to-Rent sector, and is actively engaged in various committees, forums, and insight groups, frequently sharing his insights as a recognised expert at conferences and seminars.

In Richard Grocott’s role as Acquisitions Manager in the Investment team at Grainger plc, he sources new investment opportunities across the UK market. Additionally, within the Corporate Affairs team, he leads Grainger’s Public Affairs strategy, managing the company’s response to Central and Local Government initiatives, including the Renters Rights Bill and PRS Licensing.

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Prior to joining Grainger in 2022, Richard gained valuable experience from his previous position in planning and development consultancy. His property career was preceded by four years in Westminster as a parliamentary aide, where he developed expertise in policy response across numerous significant issues, including: Hydraulic Fracturing, Local Government affairs, Housing development and Local Plans.

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This diverse background equips Richard with a comprehensive understanding of both property investment and public policy landscapes, enabling him to effectively navigate Grainger’s strategic priorities.鈥�

Lauren Fraser specialises in property related disputes with a focus on commercial and residential landlord and tenant issues and leasehold enfranchisement.

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Lauren鈥檚 practice includes all aspects of residential property disputes with particular expertise in leasehold enfranchisement, acting for one of the largest London estates as well as other landlords and leaseholders. Lauren also advises landlords and management companies in relation to service charges disputes, breaches of the lease and other management issues.

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Lauren also has extensive commercial experience in opposed and unopposed lease renewals under the Landlord and Tenant Act 1954, dilapidations and other issues arising from disrepair, forfeiture and break notices.

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Lauren is co-lead of the Essential Residential hub, offering expert insight and advice into residential property matters. Lauren write regularly for the legal press, including the Estates Gazette and the Property Law Journal. She is ranked as a 鈥淩ecommended Lawyer鈥� in the Legal 500

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Yetunde Dania qualified as a solicitor in 1996, became a partner in 2005, and joined Trowers & Hamlins in 2011 to help establish the firm鈥檚 Birmingham office. She has held the position of Head of Office, Birmingham since January 2020.

She is a respected leader and highly experienced Property Disputes litigator known for her strategic approach, client-focused advice, and commitment to excellence.听 A highly experienced Property Disputes litigator, Yetunde leads Trowers & Hamlins鈥� specialist team advising and representing private and social housing landlords in relation to all issues and disputes with their tenants, regardless of the nature of the contract governing their occupancy. Yetunde is ranked in Band 1 by Chambers & Partners for Social Housing and she is recognized as a leading partner in Legal 500.

Between 2020 and 2023, Yetunde was a member of the British Property Federation (BPF) Tenure Reform Working Party, which developed the BPF鈥檚 position on tenancy reform. The Working Party published a position paper and responded to the Government鈥檚 White Paper following its commitment to introduce the Renters Reform Bill (now the Renters鈥� Rights Bill) – Yetunde鈥檚 particular focus was on the abolition of Section 21.

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Bela Zavery has over twenty years鈥� experience in leading on high-value and complex development projects with an emphasis on the Build To Rent sector and Urban Regeneration.

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She has a passion for delivery in the Living Sector and partnering with clients on both place making and creating communities and is a Special Advisor to the Association of Rental Living on Industry Standards, Building Safety and Regulatory Compliance as well as a member of the British Property Federation Co Living Committee.

Jon Clark,
Touchstone

Ed Tinsley,
Amazon

Justin Harley,
Yardi

Jessica Gillingham is the CEO of Abode Worldwide, a strategic public relations agency focused on raising the profile of transformative technology solutions across the global hospitality and living sectors. Abode sits at the heart of the developing intersection between work, life, and play in real estate and hospitality, and partners with brands playing a lead role in this transformation. A regular industry speaker, author, and adviser, Jessica is also the host of the Pillow Talk Sessions podcast and author of 鈥淭ech-Enabled Hospitality

Rupert Parker,
Building Passport

Alexandra Notay is an internationally recognised expert and strategic advisor on housing, placemaking and ESG. She has 20+ years鈥� strategic advisory and investment experience having worked extensively across five continents. In August 2024 Alex took over the chair of the Radix Big Tent Housing Commission from Dame Kate Barker and was the lead author on its first report.

Until July 2024 she was Placemaking and Investment Director at Thriving Investments (formerly PfP Capital), the fund and asset management arm of Places for People Group, overseeing a UK-wide residential strategy.

In January 2025 Alex was awarded Honorary Membership of the Royal Town Planning Institute (RTPI). In October 2023 she won Residential Leader of the Year at Property Week鈥檚 inaugural Inspiring Women in Property Awards.

Kate Butler,
British Property Federation听

Jessica Beniston,
Winvic Construction

Stephen Bunbury,
University of Westminster

Tim Spencer is the head of planning at Pegasus Homes, a developer and operator of specialist retirement accommodation. Pegasus Homes has been developing and operating retirement housing for over 30 years, with some 40 developments and 1,500 homes nationwide. Five years ago, Pegasus began offering rental options within their communities, moving ahead, future developments will be focussed on the rental market.

Tim is a chartered member of the Royal Town Planning Institute with a career spanning over two decades and a particular focus on the Later Living sector. Tim has advised on some of the largest Later Living developments in the UK and has appeared as an expert witness at several planning inquiries.
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Prior to joining Pegasus Homes in 2023, Tim was a Director and Later Living sector lead at Nexus Planning.

Kathryn Fergusson,

Scottish Government

Harry Swales,

Dorrington Plc

Pathways Speakers

Compere:听

Grace Morgan

Ed Howe,
Bidwells

Tim Swaddle,
Roomservice by CORT

Tom Lord,
Greystar

Ronak Rawal is Senior Director, with over 15 years of experience across strategy, transformation, and consulting for leading blue-chip organisations. He began his career at PwC, where he spent five years building his consulting expertise, before moving into senior strategy and transformation roles with BT and Tesco. Ronak specialises in strategic development, business transformation, and performance improvement, having led initiatives that delivered over 拢1 billion in cost savings, including direct benefits exceeding 拢80 million. With global experience across multiple geographies and cultures, he brings deep expertise in managing complex programmes and driving measurable results. In his role at GAA, Ronak focuses on strategic planning, consulting methodology, business operations, and talent development, playing a pivotal role in supporting the firm鈥檚 global growth ambitions.

Emma Vigus has 25+ years in business development and leadership. I鈥檝e built successful business networks from scratch in several very different roles and industries. 听This experience has taught me the power of collaboration and the importance of nurturing relationships to create lasting value. 听I happily wear several professional hats 鈥� Insurance and Risk Management Adviser to the residential property industry, Ambassador to Women in Residential Property which I founded, and provider of networking training and business introductions.听 In every role I help individuals and businesses break out of siloes to solve problems and unlock opportunities.

Laura-Jayne (LJ) Canneman is the Director of Operations at OUTPOST. LJ has extensive experience delivering operational real estate in the PBSA, BTR, and Co-Living sectors. Formerly of Greystar, LJ holds responsibility for +3,000 units across multiple portfolios, and also leads on pre-development services, including design, fit-out, mobilisation, and lease-up, for leading Investment Funds.

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Laura-Jayne received her Masters Degree from the University of Oxford, and her B.A. from Oxford Brookes University.

Louise Bangee is an inspirational and performance-driven Operations Director and COO.
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I鈥檓 passionate about turning strategic vision into real-world results. With a background in large-scale, high-footfall retail, hospitality, residential and leisure environments, I focus on creating strategies that not only drive commercial and financial growth but also bring people together around a shared purpose.

I鈥檓 known for my collaborative and transparent leadership style 鈥� building trust, empowering teams, and encouraging creativity at every level. I believe the best performance comes from people who feel connected, valued and inspired by what they do. My goal is always to deliver today鈥檚 results while shaping the success of tomorrow.

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Dheraen Quick is passionate about the BTR industry having worked in multiple roles in the London market over the last 8 years for various operators. Having carried out two stand alone site mobilisations and successful launches into lease up phase initially and then most recently completing the phased mobilisation of Coppermaker Square on behalf of URW, PSP and Quadreal, which in itself was essentially 7 mobilisations with a total of 1225 Units and a broad Amenity offering including a wellness centre, swimming pool and even a Pet Spa! Dheraen has a broad understanding of the mobilisation process from having worked with a range of industry operators, working on a third party management basis. Dheraen also has a broad understanding of the day to day operational requirements within the industry ranging from smaller scale amenity light developments through to high end premium offerings such as Coppermaker Square. Working with the developers, asset managers, designers and the wide range of stakeholders involved in the BTR landscape, Dheraen has a lot of experience to share on this topic along with the other panellists.

Holly Luke – Was Birmingham (recently married) Been with Native for over 3.5 years. Mobilised the Almere and Park Square as GM multi site manager. Almere has won best BTR in the southeast of England for two years in a row. 听Now been promoted to Operational Excellence manager . Was in PBSA from 2012 until I joined Native in Jan 2022.

Noah Gonzales,听

AREA

Robert Tunningley is a transactional construction lawyer acting for developers, funders, contractors and consultants on a wide range of developments, from fit-out and residential conversion contracts to high value redevelopment projects. Robert is familiar with standard form contracts often advising on bespoke amendments and legal solutions to complex procurements issues. Robert often advises on the implications of the Building Safety Act as well as providing key strategic early-stage contractual advice before projects become litigious helping clients to protect and strengthen their position.听

Danielle Croome,
Area

Shaunna Thornton, Director of Risk, Compliance and Safety Management at Ark Workplace Risk.

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Shaunna has over 12 years of Health and Safety experience across various sectors. Holding a BSc in Occupational Health and Safety allows her to drive and maintain successful client partnerships, delivering a Gold Standard of services and solutions through managing the Customer Success Department within Ark.

As part of the Ark Senior Management Team, Shaunna works strategically with clients overseeing their roadmaps, developing risk and compliance solutions, and ensuring their ongoing success.

Jon Holden,
Iterum

Rory Cramer听is a Director at Rightmove and previously Co-founder and CEO of HomeViews, which was acquired by Rightmove in 2023. Prior to co-founding HomeViews, Rory spent 15 years in the residential development sector, including roles as Senior Director at CBRE and Head of New Homes at Marsh & Parsons.

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This deep expertise in the UK residential market gives Rory a unique understanding of what drives exceptional resident experiences. Ranging from planning, building design and amenities to community engagement and management quality, this resident-centric approach has informed both strategic decisions and product innovation that have helped to raise standards across the industry.

Carlotta Payne began her career in fashion marketing, where she developed a strong eye for brand, design, and storytelling. Her growing interest in the built environment and how people experience spaces inspired her transition into property marketing.

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She joined Native in 2023 as a Senior Marketing Executive, before moving to Centrick in 2025 as Marketing Manager.

Today, Carlotta specialises in branding and marketing for Build to Rent (BTR) and the wider rental market鈥攃reating, shaping, and launching distinctive content and campaigns.

With a BA in Fashion Communication & Promotion, she combines creativity with strategy, driven by a passion for building campaigns that connect people to places and deliver meaningful impact.

Lesley Roberts is Director of BTR Operations at Related Argent, where she is responsible for enhancing the company鈥檚 build-to-rent offering and elevating the resident experience as the BTR portfolio expands.

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With over 20 years鈥� experience, Lesley has a strong track record driving efficiency and innovation in the build-to-rent sector and building sector leading operational platforms. 听

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Prior to joining Related Argent, Lesley worked with one of the largest north American PE Funds on acquisition, development and delivery of national BTR portfolio. Lesley served as a Partner at Allsop LLP and CEO of Allsop Letting and Management, advising developers and institutional investors on design, build and operation of large-scale BTR portfolios. Lesley has played a pivotal role in shaping the BTR sector in the UK during her tenure as Chair of 黑料专区, the recognised membership body for the industry.

Queen Ng鈥檞ananogu is a people-first leader with over 17 years of experience in residential living, operations, 听asset management and community building. Now General Manager at Dandi Brondesbury, she leads a vibrant community where service isn鈥檛 just delivered, it鈥檚 felt.

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Having worked her way up through the industry, Queen brings real, lived experience to leadership. From the frontline to senior roles, she鈥檚 built her career on showing up, learning fast and raising the standard. Her hands-on approach, strategic mindset and commitment to excellence have earned her multiple customer service awards and a reputation for getting things done with heart.

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Beyond operations, Queen is passionate about helping others rise too. Through 1:1 coaching and mindset training, she empowers women and ambitious professionals to stop playing small, own their power and lead boldly, no matter their title.

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Her personal motto,听鈥淣ever Too Xtra,鈥�听is a reminder that the little details matter, that people thrive when they feel seen, valued and supported, and that no dream is too big. Queen鈥檚 story is proof that growth isn鈥檛 just possible, it鈥檚 inevitable when you bet on yourself and put in the work.

George Pearce is a Chartered Surveyor and consultant at Inside the Box Advisory. He advises asset owners on the practical implementation of Building Safety Act (BSA) and Landlord & Tenant Act requirements. He supports landlords, investors and operators in embedding robust safety management processes that ensure compliance with the BSA while aligning with commercial and asset performance goals.

George also advises on the design and management of residential assets, optimising buildings for long-term resilience. George enjoys the challenge of setting up residential assets for success in a complex legislative environment and is committed to drawing on insights from each project to deliver lasting value for his clients.

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Niamh Waldron is Social Impact & Sustainability Director with Sigma Capital Group, a leading provider of institutionally invested build-to-rent (BTR) housing. She joined Sigma in 2020 after more than 30 years in education with experience in management and leadership roles. As Social Impact & Sustainability Director she prioritises people and the communities as the central focus for all engagement, partnerships, and activities. She is passionate about making a real and lasting impact, and believes strongly that people are the key to achieving all Social Impact & Sustainability goals present and future.


Alex Gooch has worked across more than 200 developments and 40+ brands in the Build to Rent sector alone over the past six years, giving a unique perspective on how the industry has evolved and how different operators prioritise supplier relationships. My career has focused on supporting operators and developers in creating communities that thrive, while ensuring supply chains deliver long-term value rather than just short-term fixes to problems.

I play a key role in shaping partnerships with some of the UK鈥檚 leading residential operators. Passionate about showing how strong supplier relationships can reduce void periods, improve resident experience and drive operational efficiency at scale.

Procurement in BTR is about much more than cost 鈥� it鈥檚 about trust, transparency and collaboration that delivers shared success for operators, suppliers, and residents alike.

Jo Green

Piers Du Boulay serves as Head of Leasing at Birchgrove with over a decade of experience in leasing and leadership. He leads leasing operations across eight neighbourhoods, driving performance through data-driven insights and a prospect-centred approach. Passionate about empowering teams and leveraging technology, he focuses on streamlining processes, enhancing sales journeys, and fostering sustainable growth that supports Birchgrove鈥檚 innovative vision for later living.

Kevin Watson is Operations & Commercial Director at PLATFORM_, the award-winning BTR investor, developer, operator, and asset manager. PLATFORM_ launched their first BTR scheme in 2016 and now operates in England, Wales and Scotland, with a delivered portfolio and pipeline of over 4,000 apartments. Kevin is an active member of the ARL, and was Chair of the Operators Committee from 2019 to 2023. Prior to joining the BTR sector, Kevin had various senior roles at Virgin Media, and was a Strategy Consultant at L.E.K.. He holds a degree in Economics & Management from the University of Oxford.

Dawn Rogers,
Cortland

Matt Pickering,
AREA

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