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NextGen Pathways Conference

6 November 2025

8.45am – 7.30pm

Agenda

A conference within the conference

Open to teams within operators, investors, developers and advisors this programme is designed specifically for people at early stages in their Rental Living career.

Delegates to the NextGen Pathways Conference will have a unique interactive programme covering the whole rental living spectrum from procurement through mobilisation and operations, and ultimately resident retention – all the tools necessary for understanding for a career in Rental Living. You’ll network and meet sector leaders and experts to learn and share ideas.

Sponsored by

09:25 - 09:40
Opening comments
Main stage

Welcome and opening comments

Grace Oyesoro, Quintain Living
Brendan Geraghty, CEO ARL
Grace Morgan, Area

09:45 - 09:55 Welcome to NextGen Pathways
Pathways stage

Compere: Grace Morgan

09:55 - 10:30
Introduction to the BTR landscape - putting the wider sector into context
Pathways stage

A clear explanation of the scope and scale of the Rental Living sector in the UK from leading commentators.

Moderator: Grace Morgan
Ed Howe, Bidwells 


Matt Pickering, AREA

10:30 - 11:10
Industry leader Q&A
Pathways stage

Meet sector leaders and hear their journeys in rental living and how to progress in this fast growing sector. After a panel discussion, leaders will join you in round tables for you to learn directly from them.

Laura-Jayne Canneman, Outpost Management
Lesley Roberts, Related Argent
Louise Bangee, urbanbubble
Niamh Waldron, Sigma Capital
Kevin Watson, PLATFORM_

11:10 - 11:40
Coffee and Networking
Exhibition Hall

11:40 - 12:15
Part 1
Procurement - How can you build partnerships rather than
transactional relationships with your supply chain?
Pathways stage

An in-depth discussion with experts from suppliers, investors, operators and a contractor on the importance of strategic procurement and partnerships rather than purely transactional relationships

Grace Morgan
Tim Swaddle, Roomservice by CORT
Tom Lord, Greystar

12:15 - 12:45
Part 2
Networking Challenge
Pathways stage

Delegates will be set a challenge in teams to put into practice the tips from the procurement session - interacting with exhibitors around the networking area, asking the right questions to agree who is the best partner.

Ronak Rawal, GAA
Emma Vigus, Thomas Carroll (Brokers)

12:45 - 13:30
Lunch
Exhibition Hall

13:30 - 14:05
Mobilisation - The 'unsexy' side of mobilisation - why is it important?
Pathways stage

Learn the practicalities of mobilising a development as you drive for operational efficiencies and great customer experience.

Dheraen Quick, Greystar
Dawn Rogers, Cortland
Holly Luke, Native
Noah Gonzales, AREA

14:05 - 14:45
Compliance vs competence - How can we build a health & safety culture on top of policies and processes?
Pathways stage

Building Safety has become more than just a "must-do" - it is essential that everyone in the Rental Living sector moves from simple compliance towards detailed competence and accountability.

Robert Tunningley, Irwin Mitchell
Shaunna Thornton, Ark
George Pearce, Inside the Box Advisory

15:00 - 15:45
Sector challenge: A Code of Practice
– Changing attitudes towards BTR
Main Stage

15:45 - 16:15
Coffee and Networking
Exhibition Hall

16:15 - 16:55
Pathways - career progression

There are many routes to enter and progress up the Rental Living career ladder. Hear a variety of journeys from our panelists.

Moderator: Jo Green
Carlotta Payne, Centrick
Alex Gooch, Loft
Piers Du Boulay, Birchgrove
Queen Ng’wananogu, Dandi

16:55 - 17:35
Value-add Property Management and resident retention
Pathways Stage

Set against the backdrop of the Renters' Rights Act, what are the key lessons in retaining residents?

Rory Cramer, HomeViews
Sowgol Zarinchang, Way of Life
Jon Holden, Iterum
Danielle Croome, AREA

17:35 - 17:45
Closing remarks
Pathways Stage

Grace Morgan, Area

18:00 - 19:30
Networking Drinks Reception
Exhibition Hall

Grace Morgan

Led by Grace Morgan, a recognised leader in Rental Living with broad experience across all disciplines involved in the sector, who is committed to attracting talent to the sector and educating on the career pathways available.

A conference for teams at an early point in their career in Build to Rent, running alongside the full ºÚÁÏרÇø Annual Conference. Delegates to the Pathways Conference will have a unique programme and be able to network and meet delegates to the wider conference to learn and share ideas.

Who is this for?

New Entrants to the Sector
Graduates, apprentices, and those within their first 1–3 years in BTR or residential management.

Site-Based ColleaguesÌý
Including Assistant Building Managers, Resident Services Associates, and Facilities Coordinators who are keen to understand the broader industry.

Aspiring Middle Managers

Team members with a few years of experience looking to step into management roles soon.

This mix will help to foster a sense of career progression and purpose, while allowing for tailored content at varying stages of junior development.

What will you experience?

Introduction to the BTR Investment and Development Landscape

Many junior staff are focused on day-to-day operations and may not have exposure to the broader strategic drivers.

Helps them connect their roles to the wider market and business goals.

Career Pathways in the Sector

Showcasing the variety of roles available, from leasing to asset management to mobilisation.

Supports retention by helping junior staff envision a long-term career.

Customer Experience and Community Building

Frontline staff are the face of our buildings. Sharing best practices empowers them.

Reinforces purpose and improves service delivery.

Technology & Innovation in Property Management

From resident apps to building tech, juniors are often using these tools daily.

Understanding the “why” behind the tech fosters better adoption and ideas for improvement.

Roundtables with Industry Leaders

An informal Q&A with mid-level and senior managers.

Encourages engagement, aspiration, and networking.

NextGen Pathways Conference tickets only £225.00

Secure your NextGen Pathways Conference ticket today

Pathway tickets are available for early/mid-stage career individuals with a clear career path in Rental Living – applicable for middle management or below.