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ItBox is a building safety resident engagement platform helping operators and landlords meet their resident engagement obligations under the Building Safety Act 2022. Trusted by leading operators, ItBox simplifies compliance, reduces risk and saves significant time and cost while helping to keep residents safe and informed.Ìý

Introduced in response to the Grenfell tragedy, the Building Safety Act 2022 places clear duties on landlords, Principal Accountable Persons (PAPs) and Accountable Persons (APs) to actively involve residents in building safety.Ìý

Responsibilities include seeking resident input on safety decisions, providing accessible channels for raising concerns and feedback, sharing key safety information and consultation outcomes, and maintaining an up-to-date Resident Engagement Strategy (RES). All engagement must be inclusive of residents’ accessibility and language needs, and compliance must be evidenced through a transparent golden thread audit trail.Ìý

ItBox is a mobile app for residents and a platform for operators. On the platform, operators can generate a tailored, peer-reviewed Resident Engagement Strategy (RES) for each building, stay aligned with regulation, track compliance, upload documents to the building library and monitor engagement levels. Dashboards and analytics provide a clear view of activity across portfolios, while secure record-keeping maintains the golden thread of information.Ìý

Through the resident app, occupants can access safety notices, documents and videos, and raise or escalate concerns directly to the operator. The app also includes a dedicated PEEP reporting system, enabling residents to record their personal emergency evacuation needs and accessibility requirements. Operators can gain a real-time overview of resident needs, supporting safer and more informed evacuation planning.Ìý

ItBox supports inclusivity by delivering all content in over 15 languages, ensuring every resident can access all building and safety information in a format they understand.Ìý

Developed by building safety experts and former property managers, ItBox is the practical and efficient way to deliver your resident engagement compliance obligations.Ìý

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