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Step-by-step guide to selecting a new software provider for Build to Rent assets.

• Customer Experience
• Operations
• Suppliers
• Technology

Selecting smart home devices with operations, maintenance and the customer in mind.

• Operations
• Suppliers
• Technology

Presented by the UKAA BPG Operators working group, this round table series covers best practice in management and operations. Hear from a panel of industry experts who give insight into their approach to planning, delivering and future-proofing their service and management models with the customer in mind.

• Careers
• Customer Experience
• Operations

This article discusses an innovative approach that mitigates risk and increases your return on investment through property inventory reporting and regular updating of your asset register

• Operations
• Suppliers

New statutory system for regulating building safety will have significant commercial and contractual implications

• Design
• Development
• Investing and Lending
• Operations
• Public Policy and Planning

Design your access control at the start of the project or be locked into inferior choices

• Design
• Operations
• Suppliers
• Technology

Reliable digital connectivity is the bedrock of a resident’s lived experience and fundamental to the operational performance of a BTR asset

• Customer Experience
• Design
• Operations
• Suppliers
• Technology

Technology is a key component in the BTR experience for developers, operators and customers

• Customer Experience
• Operations
• Suppliers
• Technology

A planned maintenance schedule prevents costly catastrophic failures and inconvenience to residents

• Operations
• Suppliers

Gathering and acting on resident insight is how the Build to Rent industry will future-proof its products and continue to be relevant to investors and customers alike.

• Customer Experience
• Operations
• Research
• Suppliers