An infographic guide to the basics of BTR
Here's an infographic on how Build to Rent is growing - and how it differs from other sectors in real estate
Customer Experience
Gyms, pools and cinemas can be great selling points and attract premium rents
Adding the right leisure facilities improve customer experience and can translate into longer tenancies, but they must be properly run and well maintained
How to fit out and maintain an on-site maintenance shop
On-site maintenance workshops facilitate the reporting of faults and speed up responses, improving customer experience in Build to Rent. This article advises on fit-out and kit list
An overview of smart home technology, its applications, and its benefits鈥�
Proper connectivity in a BTR scheme can help with access control, climate control and asset protection. It increases revenue, decreases costs and streamlines operations for operators and residents alike.
New apps can unlock new revenue streams, increase satisfaction, and improve community integration
New apps can turn your customer鈥檚 mobile phone into a digital wallet for selected local vendors chosen by the operator, unlocking new revenue streams, increasing satisfaction, and improving community integration.
Predicting your customers’ CLV can allow for better pricing decisions, especially when optimising rent renewals
The customer lifetime value (CLV) metric is employed in many industries to measure the customer's total revenue generated over their relationship with your brand. However, the real estate market is currently not widely exploring the benefits.
Mystery shopping produces quality data for owner-operators and developers
Regular mystery shopping provides a snapshot of your practices and operating standards, allowing targeted changes to stay focused and accurate to your brand promise
Providing storage 鈥榦ut of air鈥� is a winner for operators and residents
Here are 12 pointers as to the benefits of using the dead space above car bonnets for extra storage
Designing for co-working amenity
Facilities for working from home is now something Build to Rent developers must consider
Understanding the first steps to automating your operations and accounting
Prevent and anticipate: The digital transformation of repairs and maintenance